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In this episode of Smart Selling, I answer a very common question: “How do I build a relationship with a customer whose needs are already being met?”

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How have you successfully handled the challenge of “no need”? What’s working and not working for you today? I’d love to hear from you – leave me a comment!


SalesSHIFT | The Sales Results Accelerator ProcessSmart Selling is a series of video tips where Jill Harrington, President of SalesSHIFT, answers your BIG HAIRY sales questions in less than four minutes. To be notified of new videos in this series, click here. If you have a question you’d like Jill to answer, let us know!