by Jill Harrington | Mar 9, 2016 | Sales Challenges, Sales Effectiveness, SalesSHIFT Blog
Before delivering a training lab to a new client, I interview a number of their customers and prospects as part of my preparation process. The end goal of any training is for the sales team to leave with the skills to exert greater influence and impact within their...
by Jill Harrington | Feb 24, 2016 | Sales Effectiveness, Sales Success, SalesSHIFT Blog
Sales people work hard to get in front of new customers. And put extensive time and resource into understanding their issues and perfecting relevant solutions. Given this incredible investment I have to ask, “Why do so many talented sales people stumble when it comes...
by Jill Harrington | Nov 25, 2015 | Sales Challenges, Sales Effectiveness, Sales Efficiency, SalesSHIFT Blog
I recently observed a 30-minute presentation made by a technology sales rep to a group of 14 top resellers who happen to be my clients. These are the people who can provide him immediate access to multiple clients across North America. Any seller would agree that this...
by Jill Harrington | Nov 11, 2015 | Sales Challenges, Sales Effectiveness, SalesSHIFT Blog
Face it. When you engage with a new prospect there’s a 90% chance that they won’t need you right at that moment. Even when your contact is polite enough to respond, his reply can be disappointing for an enthusiastic seller. “Check back in six months.” “We’ll be...
by Jill Harrington | Oct 21, 2015 | Sales Challenges, Sales Effectiveness, SalesSHIFT Blog
My clients love to send me prospecting messages they receive from sellers. They know that the content is fabulous fodder for my upcoming book. And, I like to analyze each message as a reminder of what works, and what doesn’t, in prospecting today. Sadly, most fall...
by Jill Harrington | Apr 9, 2015 | Sales Challenges, Sales Effectiveness
While I don’t engage in a lot of online conversations I feel compelled to respond when it’s an important sales-related issue to which I can contribute value. I recently posted a brief response to Katrina’s challenge on a LinkedIn group. As the issue is one that you...