by Jill Harrington | Sep 3, 2012 | Monday Motivation
Where are your long-term customers on the satisfaction scale? If they’re not advocates of you and your company, you haven’t done your job and they are at risk.
by Jill Harrington | Aug 27, 2012 | Monday Motivation
If you want to change your results, you need to change your actions. And if you need to change your actions, you must first shift your thinking.
by Jill Harrington | Aug 20, 2012 | Monday Motivation
Wonder why the sales process has come to a screeching halt? Ask yourself three questions: “Where is my customer in the sales process?” “Where am I?” “Are we in sync?” Then get aligned.